Custom software questions
This is a list of popular questions that most new customer has. Also
known as questions to Ask a Custom Software Development Company.
What is a custom software?
The software development process is focused to increase business
productivity, and attending the unique needs. Needs that can't be
attended to by off-the-shelf software.
What is your experience?
We have been working on 3 mayors industries. Including medical,
accounting, and warehouse, over the last 6 years. View
Customer histories
for more details customers Histories.
What is your guarantee?
You don't pay all the money until you get your product. We only
request 10% (approximate) of the project cost to start working on, the rest
will be paid in the deployment phase. At this point, after months of
work, many meetings, and your product on hand, you should feel very
happy to pay the rest of the money. We guarantee our work for 2
months (approximate) after the project is done. If you choose our maintenance
plan, you will be fully covered.
What we don't guarantee?
We can't offer more changes than the ones presented in the initial
agreements. Changes and new ideas will always come up through the
delivery process, sadly we can attempt all of them to get the project
done on the margin of the cost and time.
What are the Advantages of A Custom Software?
-
You're the leader - You can say exactly what you want and how
would like that this works to make it all easier and faster.
-
Efficiency - You don't have to expend time adapting to the
software, the software will be adapted to you.
-
Scalability - The software can grow with your organization and
face new challenges, you can continue adding features to your
system as your company grows or requests.
-
Privacy - Many companies are very concerned about their data and
how can see it, they prefer to have everything local, and in
this way, they feel more secure.
Disadvantages of custom software?
- Long time to develop.
- High initial cost.
- Need a lot of involvement from the customer.
- Request maintenance cost.
What are your boundaries?
Data handling is our world, this means that we can do a lot with text,
numbers, dates, times, digital signatures, and geo-location tracking,
creating algorithms to handle this information according to your
requirements. This could be done in all the major operating systems
like android, IOS, Windows, and Linux. Including devices like
computers, smartphones, tablets, and tv. We don't work with the
robotic environment, imagens processing, or artificially intelligent.
How will be the communication?
We are proud to say that You will work directly with the engineers
from the beginning to the end, with no man in the middle or complex
form, this person frequently will visit your location to deliver
reports and make reviews. This is our guarantee of clear
communication.
How much will be development cost?
This cost could be from few thousand to hundreds of thousands, all
depending on your project size and requirements, we need an
Before Start Evaluation
for this. At this point we can say that you won find hidden costs
working with us, we will be completely honest with you from the
beginning about how much will be your cost, including potentials cost
that doesn’t concern us directly, like equipment, IT maintenance,
certificates or licenses that your potential will needs. View
networking to
see more cost associated.
Do you know that you need a network to run your software?
All the necessary to get your software running smoothly and accessible
from everywhere. In case you don't have a networking team, we have
seniors networking engineers to help you with this part, including the
design and the implementation. View
Networking to
see more cost associated.
How long will it take?
On average take from 3 months to 1 year to be done, like we said
before, it all depends on your project size and requirements, and we
need an evaluation for this. View
Before Start Evaluation
to see more details.
Are you hiring a third-party company to do the job?
No, we don't hire anybody outside of the company to handle the project
or the code in any way. All are made by us internally, with high
levels of security.
How will be the project tracked?
On the 📜Software Requirement Specification (this is part of
Software Development Life Cycle), we'll agree and how this will be done. We like to send weekly
reports and get a face-to-face meeting every month, to make sure that
we are on the track, and fix any potential error or miss understood in
the initial phase. But we're open to any request from the customer
side.
How will be security and privacy?
You will get this by writing on a document 📜 Software support
agreement (this is part of
Software Development Life Cycle) on the deployment phase, where we define all the conditions under
which we will access your system, in case need it.
What Happens Afterwards?
Changes, bugs, and improvements are part of every software in the
world. In case you have been choosing the maintenance part, small
fixes and changes are completely free. In case of large updates, this
will request an evaluation and estimation. We also supply a document
called 📜 Maintenance manual (this is part of
Software Development Life Cycle), in case you decide to use another team in the future to do
changes, this document will help us and others to make updates.
This software used third-party libraries.
All our frameworks have been developed by us from scratch, there is no
mayors library decency, except for small libraries like:
Signature pad -
Used for the signature drawings.
ValidatorJS
- Validate text field data like date, phone numbers, ssn, etc.
Google maps -
Library - Location handler.
Intellectual rights
The customer has the right to update and change their software as
they need, even without our intervention in the project is done. But
we restrict the distribution and the intellectual copy of our
framework. You have full access to your copy, you can handle this as
you consider, but you can't make copies or distribute itself, without
our concern.
Next up
Do I need it?
Before Start